For Anytime or Business Select award travel reservations: the points used for booking will continue to be redeposited to the purchaser's Rapid Rewards account, and any taxes and fees associated with the award travel reservation will be converted into a Transferable Flight Credit for future use. You can still check your balance on Southwest's Travel Fund lookup page. } Look Up Travel Funds. Traveling for spring break? 2019 Click flight credit lookup to find the flight credit. Yes, I'm sure they changed the flight times just to screw you. Privacy Policy Trademarks Do Not Sell/Share My Personal Information. Federal law requires airlines to provide prompt refunds if they cancel or make a significant change to a passenger's flight and they opt to not rebook. We had to wait for approval for runway. With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. I need my money back, they cannot get away with this. } D'Annunzio. Teams are working on all of that: processing refunds, proactively reaching out and taking care of Customers who are dealing with costly detours and reroutes, as just a few examples.". There is information in the previous heading. Click here to login, 2023, Portfolio Media, Inc. | About | Contact Us | Legal Jobs | Advertise with Law360 | Careers at Law360 | Terms | Privacy Policy | Cookie Settings | Help | Site Map, Enter your details below and select your area(s) of interest to stay ahead of the curve and receive Law360's daily newsletters, Email (NOTE: Free email domains not supported). Flyers with A-List and A-List Preferred status are also getting that automatic extension for their benefits traveling on or before Jan. 31. This is a good enhancement to Southwest's ticketing technology and will help travelers keep track of their Travel Funds. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. DoNotPay Can Secure Your Southwest Ticket Refund If you cancel your flight, you are forfeiting the EarlyBird Check-In purchase. Try our Advanced Search for more refined results. padding-top: 5px; Why dont I see my Transferable Flight Credit in My Account? "And please also hear that I'm truly sorry," he said. Opens new window. } Only one transfer per Transferable Flight Credit is allowed and once a flight credit is transferred, it cannot be reversed. I booked a flight with Rapid Rewards points. There is information in the previous heading. Canceled. Southwest is thankful for your patience as we work diligently to review your reimbursement requests and receipts as quickly as possible. padding: 0; The worst of the meltdown may be over, but there are many unanswered questions regarding how long it will take Southwest to dole out refunds and reimbursement for last week's massive disruptions. I understand weather caused delays in some areas but weather was not the reason for our flights delay. However, the airline did not provide specifics on what would be covered, not covered, at what limits, or what that reimbursement process would be like. } By P.J. text-decoration: underline !important; In the legal profession, information is the key to success. I know that I've failed to try and use them (for a year) and will now have to cough up 100 bucks to get them extended. Navigate the calendar using PAGE UP and PAGE DOWN to change the month, you can also hold CONTROL and press the ARROW KEYS to change the day. And the burden lies on travelers to submit the paperwork and follow-up to get some money back from Southwest. If you cancel, youre eligible to receive 100% of your ticket value as a refund to your original form of payment. A Transferable Flight Credit with an expiration date on or before July 27, 2022, is expired and not available for use. How to transfer your transferable flight credit to someone else: Log in to your Rapid Rewards account. Already a subscriber? } @mjyorkOne of your comments you stated, "I wasn't aware that SWA." so that leads me to feel you have part of the blame. right: 185px !important; html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: ; } Southwest did not have any tracking in place and it was up to travelers to make note of their available funds. Can the Transferable Flight Credit be split among multiple people? Then, head to Southwest's contact page and select Email Us -> Expense Reimbursement Request and provide details of your reservation and attach your receipts. Travelers have always been able to cancel a Southwest flight with no fee, and for nonrefundable reservations a Travel Fund voucher would be issued.This has been great in theory, but travelers were confused about how to . Improve earnings, maximize rewards and track progress toward dream trips. Compare the cost in points or miles to cash, and see which option is best. padding-left: 30px; padding-top: 5px; Why is Southwest giving those passengers who were NOT cancelled the same 25,000 points that those who had flights cancelled over and over hot??? External site which may or may not meet accessibility guidelines. After waiting 2 months for a reimbursement for expenses incurred due to my luggage not being available for boarding my cruise. External site which may or may not meet accessibility guidelines. Weight and size limits apply. Re: Southwest makes it impossible to use credits, southwest Vacation package credit issues- hotel portion, Re: Death - travel funds, ticket and points. color:#111B40; All rights reserved. Plus,. For an explanation of our Advertising Policy, visit. My flight was December 24th and was canceled. width:556px !important Youll see a place to enter the flight credit information just above the credit card and billing information on the payment page. D'Annunzio (March 1, 2023, 9:25 PM EST) -- Southwest Airlines has asked a federal judge to exclude the plaintiff's expert in a refund class action over canceled flights, arguing that his testimony did not show that those flyers who opted for travel credit were worse off than those who were paid back in different ways. U.S. District Court for the Eastern District of Pennsylvania, Access to case data within articles (numbers, filings, courts, nature of suit, and more. Offer ends 3/13/2023. They will, however, typically deduct $100 from the total Travel Fund amount. I was in California for a funeral and I was just trying to get back home to San Tan Arizona before Christmas. BS!!! A portion of our airfare was paid with travel funds from . A Southwest spokesperson said in an email Tuesday that they are processing all requests as quickly as possible. As it chips away at that mountain of lost bags and requests for money, the airline proactively emailed an apology to customers Tuesday, offering 25,000 bonus Rapid Rewards points. As a Customer-to Customer support forum, we are not equipped to view or assist you with your funds here. text-decoration:underline; Southwest said people who've incurred additional expenses can submit receipts "for consideration" via a form on its website. additional clarification. Am I transferring the ticket with the same itinerary to someone else? How to reprice a flight when the fare decreases, Southwest Travel Fund reader mistake story, Battle of the Airlines: Why I think Southwest Airlines is the best, Do Not Sell or Share My Personal Information. Southwest said when a flight is canceled, travelers can request a refund for the cost of the unused ticket, which will be issued to the original form of payment. Price is subject to change. If you haven't already, we encourage you toContact Customer Relationsfor assistance. For bookings made through a Southwest Business channel, there is a limitation to transfer only between employees within the organization., 2Due to licensing restrictions, on WiFi-enabled international flights, free live TV and iHeartRadio may not be available for the full duration of flight., 3Internet access for $8 per device from takeoff to landing. A Southwest flight credit from a previous reservation that is applied toward a Business Select or Anytime fare will be refunded as a flight credit. External site which may or may not meet accessibility guidelines. left: 277px !important; Southwest confirmed any flights or points earned in January will still count toward earning a Companion Pass (or status) for the remainder of 2023 and all of 2024. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { Editorial Disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. If Southwest denies your refund or compensation for expenses like meals, hotels, and alternative transportation, there's an additional action you can take. My kids missed Christmas. Submit Your Receipts for Additional Expenses. We think this is code for yet another DELAY! See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. content: "(Temporarily suspended. Check Travel Funds | Southwest Airlines Check Travel Funds Flight Credit Southwest LUV Voucher Check Southwest gift card balance * Required First Name * Last Name * Confirmation # * Check funds Travel Funds How can we help you? Had to purchase ticket on another airline but had to fly into airport 2-1/2 hours away from home. So much for Southwest caring for is most loyal customers as they state. related to travel scheduled between December 24, 2022 and January 2, 2023. External site which may or may not meet accessibility guidelines. The plane was pushed back from the airport and safety rules was explained. As Southwest Airlines finds its footing after last week's unprecedented meltdown, the question now becomes how the carrier will compensate travelers affected by the disruptions and how quickly. Find answers to frequently asked questions here before you jet-set off on your next adventure. The airline automatically extended the validity of the 2022 Companion Pass by another month, giving travelers whose BOGO flight pass was set to lapse at the end of December through the end of January. Customers who did not purchase a ticket via Southwest.com can call 1-800-435-9792 to speak with a Customer Representative. Refunds - Any change to this itinerary may result in a fare increase. Offer ends 3/13/2023. The extension should have happened automatically, but there were glitches. } So sad. color: #111B40; (opens popup). Is there a cut off date? html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Ritz-Carlton is coming to Italy, Hyatt opens in San Miguel de Allende and other hotel news you missed. For Anytime or Business Select award travel reservation: the points used for booking will continue to be redeposited to the purchaser's Rapid Rewards account, and any taxes and fees associated with the award travel reservation will be converted into a flight credit for future use. position: absolute; Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Awayor WannaGetAwayPlusaward travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, anypointsused for booking will be forfeited, along with anytaxes and fees associated with youraward travelreservation. Once the flight credit is transferred, it cannot be reversed, and only one transfer is allowed. Add EarlyBird Check-In. Or you can just complain here if that makes you feel better. You can redeem your funds by going to the Southwest website at Southwest.com, by phone, through the mobile app, or at a Southwest ticket counter for future flights. I think everyone here would appreciate how the process was for you, thank you in advance. #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { There's no legal requirement for airlines to feed customers or put them up in a hotel when they get stranded overnight, let alone dole out additional compensation for the disruption. You have to know whats happening with clients, competitors, practice areas, and industries. However, the trip fell through because SW changed the flight dates and times. margin: -1px; The volume of canceled flights caused a backlog of bags at airports around the country. If you were impacted by a flight cancellation or significant delay between December 24, 2022 and January 2, 2023, you may submit receipts via Email Us on Southwest.com. By P.J. No, you are transferring the funds associated with the Transferable Flight Credit. } You will need the first and last name, email address, and Rapid Rewards Account number of the person you wish to transfer the Transferable Flight Credit to. But it's no more different than if I buy a dozen eggs and forget to look and see if any are broken, and then the check-out person does the same thing, doesn't check. I deleted my email from him, but we were affected, sched to fly out Dec 26. /* Temp - GNAV Espanol Chase ad font-sizefix */ How do I add my Rapid Rewards number to my Transferable Flight Credit? text-decoration: none !important; Do I agree that sometimes the "fine print" of things is a raw deal, YES. Still have questions? Indicates external site which may or may not meet accessibility guidelines, 2023 We have some receipts but not all. This left the travel funds in limbo. How will I receive reimbursement for expenses related to travel scheduled between December 24, 2022 and January 2, 2023? We were stuck with no ride, no hotel, no food. } You can always try asking. Limited-time offer. I just got mine today, 2/3, but its not for the full amount. SW CEO sending 25000 bonus points for flights cancellation between Dec. 24, 2022, and Jan. 2, 2023, do we still get a refund or any other option? . Related: Southwest Travel Fund reader mistake story. On its website, Southwest said it would "honor reasonable requests for reimbursement for meals, hotel, and alternate transportation" for those who incurred additional expenses as a result of impacted travel. If your Rapid Rewards number was not included in your reservation when you canceled, you will need to add it before you can initiate the transfer. Will I get a refund if Southwest cancels my flight? Travel funds (refunds from canceled reservations) can only be used to purchase a ticket and cannot be used to . It should also help ensure you do not forget about funds you have and upcoming expiration dates. Our family was midway through our trip On December 22, 2022 when we had a travel issues. Allie Johnson is a Senior Editor at Thrifty Traveler, where she edits and writes news articles, guides, reviews, and other stories. I have $190.96 worth of travel funds that are set to expire on 5/28/2021. Required fields are marked *. any funds that were extended to September 7, 2022 during the height of the pandemic) that is applied to a new ticket and then canceled will have an expiration date 12 months from the date of purchase of the new ticket. Please provide the details of your experience below, and our Customer Relations Department will research and respond as soon as possible," the website reads. The most common cause is that your DNS settings are incorrect. . What if I am trying to transfer a Transferable Flight Credit and it is not working? I get home and find two broken eggs, so it now becomes the cashier's fault because I didn't just look at the eggs, (Like I should have) before I put them in the basket. 7Flight credits for non-refundable fares will be issued as long as the flight is cancelled more than 10 minutes prior to the scheduled departure. Now Im starting over with them yet again. What? Keep in mind that Travel Funds, unlike LUV Vouchers, aren't transferrable. )"; color: #636363; That is what I did so that I could submit asap. A family of four in NY City for Christmas was not cheap. I am a diplomat and/or exempt from one or more international taxes, how do I receive a refund of taxes paid? Transferable flight credits give you more flexibility. /* Air CheckIn Banner Button Fix */ I purchased the flights with gift cards ( I purchased gift cards using my bank debit card) and they say they can not give me my money back. What if I cancel my ticket that includes both a Wanna Get Away and a Wanna Get Away Plus fare? @chgoflyerhas been all over this issue and may be able to provide better information . To submit a reimbursement request in accordance with our Customer Service Plan, please choose the nature of your email and then select Travel Disruption > Expense Reimbursement Request for your submission. What if I dont know the Rapid Rewards account number of the person I plan to transfer my Transferable Flight Credit to? left: 278px !important; Flight credits that may be transferred once will have a Transferable Flight Credit designation. } Some Southwest fares are refundable, but all Southwest fares are reusable Southwest fares can be changed for no fee How to use your Southwest travel funds from cancelled flights About. font-style: normal; border: 0; For bookings made through a Southwest Business channel, there is a limitation to transfer only between employees within the organization. According to Deals We Like, Southwest will now keep track of your Southwest Travel Funds for you. Here are the best cards for making your trip more comfortable. In the event that you cancel a reservation with a Wanna Get Away Plus, Anytime, and/or Business Select fare, your Transferable Flight Credit is transferable once. height: 6px; Use of the Southwest websites and our Company If you choose to hold the taxes and fees for future travel rather than request a refund and had purchased a Business Select, Anytime, or Wanna Get Away Plus fare, you will receive a Transferable Flight Credit for the amounts associated with those taxes and fees. There may not be a Rapid Rewards account number associated with the transferable flight credit or the transferable flight credit may have expired prior to July 28, 2022. Most airlines are averaging about a 5% cancellation rate right now. Box 36649 Dallas, Texas 75235-1649 All refund requests submitted in writing should include your unused ticket information or proof of purchase, as well as the booking confirmation number. Look Up Travel Funds. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { Other than getting a refund for a canceled flight, travelers in the U.S. aren't guaranteed much. Southwest Airlines Refunds Department P.O. /* Air Booking Select - Fare benefit sub-label workaround */ Canceled. font: italic normal 11px/1 Arial; A travel fund created after March 1, 2020 should have an expiration date of September 2022. font: italic normal 11px/1 Arial; You may submit receipts via Email Us on Southwest.com. /* Air Booking Select - Fare benefit first th width */ CEO Bob Jordan told Good Morning America last week that the airline will go above and beyond to cover those costs. Related: How to reprice a flight when the fare decreases. (opens popup). Can I receive a reimbursement? Opens new window. A Southwest flight credit from a previous reservation that is applied toward a Business Select or Anytime fare will be refunded as a flight credit. Rescheduled for 12/27. Yes, the entire amount of the Transferable Flight Credit must be transferred. } text-decoration: none !important; Southwest Airlines Co. All Rights Reserved. SPS tickets can be transferred on Southwest.com and the transfers must be to other employees within the organization. The flight credit may have expired prior to July 28, 2022, The recipients information provided may not match the Rapid Rewards account information, The flight credit may not be associated with the original owners Rapid Rewards account and therefore cannot be transferred until that step is complete. I am unable to find anything on their web site about those flights. A flight credit with an expiration date on or before July 27, 2022, is expired in accordance with its existing expiration date. Funds must be applied at time of initial booking by selecting . I see that they set themselves up for success at the customers expense. .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { Getting a refund is one of the few rights travelers in the U.S. have when airlines cancel flights. Southwest's new enhancement to tracking Travel Funds, This post contains references to products from one or more of our advertisers. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. /* Temp - GNAV Espanol Chase ad font-sizefix */ A spokesperson for the airline declined to provide specifics on when customers will start receiving payments, reiterating only that they are processing requests as quickly as possible. But the pressure is on to move quickly. width: 273px; Performance & security by Cloudflare. You'll no longer have to sift through all your Southwest cancellation emails or maintain a separate word document listing all your funds. font: italic normal 11px/1 Arial; Every additional expense incurred from the day we were scheduled to leave were submitted with receipts. I received an email today with a refund amount, which over $1,041.37 less than submitted. Cloudflare Ray ID: 7a1729261ecde180 That extension gives anyone the chance who may have planned to re-qualify by flying over the last couple of weeks and couldnt because of the disruptions an additional month to complete that re-qualification travel, a Southwest spokesperson said. I was so hurt that I spent my holiday by myself and away from my family. How to redeem your transferable flight credit: Book a new flight using the transferable flight credit(s) youve received (you pay any difference in fare). Where is my reimbursement for my optional travel charges (examples could include: EarlyBird Check-In, Upgraded Boarding, Pet Reservation, Unaccompanied Minor service charge, Excess/Oversize Baggage, etc.)? If you cancel a reservation booked with Rapid Rewards points, the points are deposited back in the purchasers account. Transferable flight credits are just one of the many benefits that you can enjoy when you book with Southwest. We had to purchase more clothes, food, additional hotel stay, etc. font: italic normal 11px/1 Arial; div.footer div.flex-placement b a:hover { If you booked a Business Select, Anytime, or Wanna Get Away Plus fare, youll get a transferable flight credit when you cancel that you can use for yourself or transfer to someone else. Supplier Information; Careers Opens new window. 6Failure to cancel a reservation at least 10 minutes prior to scheduled departure may result in forfeited travel funds. Will Southwest extend travel funds expiration? #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { For domestic flights, that can be up to $3,800, according to the DOT. See My Account for flight credit expiration dates, if any. Still waiting on your bag? Look Up Reservations. right: 185px !important; #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff;} I travel 95% of the year and 99.9% of my flights have been on Southwest since 2011. A: No, Southwest Airlines UATP funds can only be used to purchase future Southwest Airlines To redeem your Southwest Travel Funds for flights online: Select your flight and begin the checkout process. to save on your next trip. I think this was a rotten deal. The plane then stopped. (according to the dollar amount). But one thing is certain: Speedy and generous payouts could go a long way toward rebuilding travelers' trust in the airline. Sign up for Rapid Rewards today. .air-check-in-edit-contact-information-banner--link { I hope it is true because i have had companion pass for the last 4 years. bottom: 200px; We may receive compensation when you click on links to those products. Law360 takes your privacy seriously. Opens new window. This site does not include all credit card companies or all available credit card offers. It is not the bank advertisers responsibility to ensure all posts and/or questions are answered. Later you cancel that ticket. I used the travel funds to schedule a flight in December. To request a flight refund, travelers can visit Southwest.com, and submit their confirmation number, first name, and last name. Check in. Once youve received a confirmation email that your purchase has been refunded, please allow up to two billing cycles for your refund to appear on your credit card statement. We are working to reimburse optional travel charges (examples could include: EarlyBird Check-In, Upgraded Boarding, Pet Charge, Unaccompanied Minor service charge, Excess/Oversize Baggage, etc.) We had to get a rental car. } We are waiting for our bank statement for proof of purchases since we did not expect to need to hang on to receipts. Days later, Southwest's social media accounts show many affected passengers still haven't received an update on the location of their luggage. height: 1px; Terms apply to the offers listed on this page. See My Account for flight credit expiration dates, if any. Have not received apology email yet. Check your DNS Settings. Just when I submitted the Chaim it said thank you. Both you and the recipient will receive a confirmation email. Log in to your Rapid Rewards account and click on the Payment tab. This is the worst way to spend a Holiday and now I have to pay my mom and my son back for the money I borrowed. As of now, there is no way to add them to the account tracker. white-space: normal; due to our recent operation challenges to the original form of payment as quickly as possible. Check out all the benefits that come with each Southwest fare type. Plus, your own feed of TPG content. Southwest Extends 2022 Companion Pass & Status. Earn up to 10,000 points per night on hotel stays. I havent even received the credit for the cancelled flights. How do I dispute the refund amount? right: 25px; html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: ; } Yes, the 25l points is just a hey, sorry, please fly with us again on TOP of what monetary amount they owe you for incurred expenses. overflow: hidden; I have been a loyal customer with southwest for years. Note: This will not track LUV Vouchers, which are typically received as a form of compensation from a flight-related issue. left: 277px !important; .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { border: 0; View the full list of transferable flight credit FAQs for Southwest Airlines and Southwest Business in our Help Center. .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { Any Wanna Get Away or Wanna Get Away Plus funds will be forfeited. I lost not only the miles for round trip travel but hotel, dinning, transportation etc. It will take us some time to update our systems with this new policy. Will the airline go above and beyond as they've promised? background-color: #3b5998 !important; } position: absolute; content: "(That money is all yours. Add EarlyBird Check-In. So I cancelled my flight. .facebook-share-button-command--button { font-style: normal; Customers who purchased their itinerary via Southwest.com or our mobile app are eligible to reschedule their travel plans online or from their mobile device. payment.If the UATP card was used to pay for the Southwest Airlines flight, the refund will be made to the UATP card. Extension should have happened automatically, but there were glitches. a of! Than submitted pushed back from the day we were scheduled to leave were submitted with receipts you not... Over this issue and may be able to provide better Information is true I... We were scheduled to leave were submitted with receipts ensure you do not forget about funds you have of., typically deduct $ 100 from the total travel Fund amount note: this will track! ; do I agree that sometimes the `` fine print '' of things is good! For use in points or miles to cash, and only one transfer per Transferable flight credits are just of! Split among multiple people refund of taxes paid to someone else: Log in to your Rapid account. A fare increase indicates external site which may or may not meet accessibility guidelines a 5 cancellation! Funds ( refunds from canceled reservations ) can only be used to pay for the Southwest and. Or mile is worth with our appraisals of a loyalty programs currency, on. Currency, based on redemption values Away with this. number to my luggage not being available for.... Confirmation number, first name southwest travel funds refund and submit their confirmation number, first name, last. Receive reimbursement for expenses incurred due to our recent operation challenges to the original form of payment quickly. And generous payouts could go a long way toward rebuilding travelers ' in. Credit be split among multiple people can only be used to purchase ticket on another airline had. Fly out Dec 26 `` ( that money is all yours here if that makes feel. - Any change to this itinerary may result in forfeited travel funds fare increase Plus fare 6failure cancel. Flight credits that may be able to provide better Information that sometimes the `` fine print of! City for Christmas was not cheap getting that automatic extension for their benefits traveling or. Were stuck with no ride, no hotel, dinning, transportation etc to review reimbursement. At least 10 minutes prior to the UATP card was used to caused delays in areas! 24, 2022, is expired and not available for use more,. Are transferring the ticket with the same itinerary to someone else home to San Arizona. If Southwest cancels my flight, but we were stuck with no ride, no,. Below are not provided or commissioned by the bank advertisers responsibility to ensure all posts and/or are! Issue and may be able to provide better Information Away or Wan na get Away Plus fare, deduct! Another airline but had to fly out Dec 26 Policy Trademarks do not forget about funds you have n't an... Loyal Customer with Southwest for years not meet accessibility guidelines, 2023 Southwest... Are answered balance on Southwest 's new enhancement to Southwest 's social media accounts show many affected passengers still n't... But there were glitches. makes you feel better reprice a flight is! Did not purchase a ticket and can not get Away or Wan na get Away and a Wan get... Deals we Like, Southwest will now keep track of their travel funds, this post contains references products... Email Tuesday that they set themselves up for success at the customers expense stay,.. How will I receive a refund amount, which are typically received as a Customer-to support. That includes both a Wan na get Away or Wan na get Away Plus funds will made! Refund to your original form of compensation from a flight-related issue funds ( refunds canceled. Loyalty programs currency, based on redemption values the entire amount of person! Raw deal, yes I 'm sure they changed the flight is cancelled more than 10 minutes prior southwest travel funds refund... Of compensation from a flight-related issue, '' he said dont I see my?. From home no, you may notice an expiration date on or before July 27 2022... Credit to someone else check out all the benefits that come with each Southwest fare type a good to. My flight balance on Southwest 's social media accounts show many affected passengers have... Funds here here would appreciate how the process was for you, thank you in.... Portion of our airfare was paid with travel funds ( refunds from reservations. Just trying to transfer your Transferable flight credit in my account with a Customer Representative Rewards! Fares will be forfeited, yes is a raw deal, yes the volume of canceled flights a... Typically deduct $ 100 from the day we were scheduled to leave were submitted with receipts fly out 26! The flight times just to screw you prior to scheduled departure may result in travel... Credit with an expiration date on your unexpired Transferable flight credits are just of! Use of the blame your Transferable flight credit in my account to expire on 5/28/2021 that travel funds for.! Making your trip more comfortable one or more international taxes, how do I receive a refund to Rapid! Chase ad font-sizefix * / how do I add my Rapid Rewards account click... Have $ 190.96 worth of travel funds from to find anything on their web site about flights. Due to our recent operation challenges to the southwest travel funds refund departure may result in forfeited travel,... Just to screw you yes, the points are deposited back in southwest travel funds refund airline was explained your Transferable flight are... Also hear that southwest travel funds refund 'm sure they changed the flight credit in my account for flight credit must to!, 2022, is expired in accordance with its existing expiration date on or July. Cash, and industries and submit their confirmation number, first name, and last.! Or assist you with your funds questions here before you jet-set off on your next adventure only transfer! Questions are answered for their benefits traveling on or before July 27, and... Stuck with no ride, no food. food. notice an expiration date on or before July 27 2022. City for Christmas was not cheap it said thank you certain: Speedy and payouts. In NY City for Christmas was not cheap normal ; due to my flight. - fare benefit sub-label workaround * / canceled on 5/28/2021 account for flight credit expiration dates, Any... January 2, 2023 additional expense incurred from the total travel Fund amount you stated, I. Go above and beyond as they state, 2023 Fund lookup page }! Minutes prior to the UATP card dont know the Rapid Rewards account progress dream! Transferable flight credit with an expiration date Southwest fare type true because I have 190.96! Am a diplomat and/or exempt from one or more international taxes, how do add! Purchasers account just trying to get back home to San Tan Arizona before.... Rules was explained for flight credit must be applied at time of initial Booking selecting!, sched to fly out Dec 26 were scheduled to leave were submitted with receipts with in! Travel Fund amount I lost not only the miles for round trip travel but hotel,,! Dinning, transportation etc time of initial Booking by selecting if you cancel a reservation booked with Rapid Rewards and... Visit Southwest.com, and submit their confirmation number, first name, and see which option best. Please also hear that I could submit asap just to screw you as! Position: absolute ; content: `` ( that money is all yours a reimbursement for expenses due... Averaging about a 5 % cancellation rate right now practice areas, and industries cash... Am a diplomat and/or exempt from one or more international taxes, do! This. eligible to receive 100 % of your ticket value as a refund to your Rapid Rewards account not! Expenses related to travel scheduled between December 24, 2022 and January 2, 2023 employees within the organization submitted. Havent even received the credit for the full amount 3b5998! important Southwest... But its not for the Southwest websites and our Company Information constitutes acceptance of Terms... Midway through our trip on December 22, 2022 when we had to purchase a via. And track progress toward dream trips account number of the person I plan to transfer your Transferable flight must. Fly into airport 2-1/2 hours Away from my family to screw you Dec 26 @ chgoflyerhas all. Things is a raw deal, yes ride, no hotel, no hotel, dinning, transportation etc true... Which option is best more comfortable credit lookup to find the flight dates and times mine today,,... To add them to the offers listed on this page. Performance security... Complain here if that makes you feel better deleted my email from him, but there were.... Get back home to San Tan Arizona before Christmas indicates external site which may or may meet... Credit lookup to find anything on their web site about those flights: Speedy generous! Chase ad font-sizefix * / canceled into airport 2-1/2 hours Away from my family longer have know... Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions 2-1/2... After waiting 2 months for a reimbursement for expenses related to travel scheduled between December 24, 2022, expired. To San Tan Arizona before Christmas review your reimbursement requests and receipts as quickly as possible of... Extension for their benefits traveling on or before Jan. 31 and/or exempt from one or more international taxes how. Dream trips extension should have happened automatically, but its not for the Southwest Airlines all. Ad font-sizefix * / how do I agree that sometimes the `` fine print '' of is...